Franklin Service Center

Western Tidewater Community Services Board (WTCSB) is the local authority on mental health services serving Franklin, Suffolk, Isle of Wight County, and Southampton County. They provide a comprehensive system of quality, recovery-oriented care including mental health services, intellectual and developmental services, substance abuse services, and children's services. The organization offers same-day clinical assessments to individuals who come to the CSB during open access hours and provides wrap-around integrated care. WTCSB maintains 24/7 accessibility through phone and email, with crisis services available 24 hours. They offer both in-person services at multiple locations and telemed/telehealth options. The organization is committed to making quality care accessible to all members of the community.