Sweepstakes casino
How to quit Roobet
Crypto-based casino popular on streaming platforms; unregulated in the U.S. This page walks through how to close your account, enroll in self-exclusion, and find gambling-recovery support that fits your insurance.
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1. Close your Roobet account
Support channel: Live chat in the app. support@roobet.com to be excluded; cs@roobet.com to delete the account. They are different addresses.
- 1Open account settings and go to the Responsible Gaming tab.
- 2Step 1 applies a 24-hour cooldown. Pick casino, sportsbook, or both.
- 3When the cooldown ends, step 2 asks for your password, then opens the self-exclusion options.
- 4Choose the scope (part of the site, or the whole platform) and a length: 6 months up to 5 years, or permanent.
- 5To delete the account rather than exclude, email cs@roobet.com from your account address with the subject "Account Deletion".
- 6Deletion holds for 48 hours, then sends a confirmation you have to answer within 24 hours or it lapses.
- 7Withdraw any crypto balance before you start. Nothing is returned automatically.
Note. If you do not want to wait out the 24-hour cooldown, support can exclude you immediately over live chat or email. Reversing an exclusion is deliberately hard and involves a review of your circumstances, which is the point of it.
2. Enroll in your state's self-exclusion registry
Closing your Roobet account does not stop you from signing up elsewhere. State self-exclusion binds every operator licensed in your state, typically for a minimum of one year. It's the step that actually keeps the door locked.
Roobet: Roobet's own self-exclusion (not a state registry)
Account settings, Responsible Gaming tab. Two steps: a 24-hour cooldown, then the exclusion itself behind a password check.
Minimum period: 6 months, up to 5 years, or permanent.
3. Block the app on your phone
Deletion is not enough. Apps can be reinstalled in seconds. Gamban, BetBlocker, and phone-level restrictions (iOS Screen Time, Android Family Link) all make reinstalling much harder. Hand the passcode to someone you trust, not yourself.
Full blocking guide: iPhone + Android →What Roobet will do to pull you back
Closed accounts are a marketing problem for operators. Expect outreach. Being ready for it matters.
- →Crypto deposits clear in minutes and skip the bank checks that slow a debit card down, so there is no friction to buy you time.
- →Heavy streamer and Twitch promotion keeps the brand in front of you even when the app is gone from your phone.
- →Your state self-exclusion registry does not reach Roobet. It is offshore and not state-licensed, so signing that register leaves this account untouched.
Get recovery support
Closing one platform is the start, not the solution. Gambling disorder is a behavioral addiction recognized in the DSM-5, and it responds to real treatment: CBT, peer support, medication management in some cases, and community.