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How to quit Roobet

Crypto-based casino popular on streaming platforms; unregulated in the U.S. This page walks through how to close your account, enroll in self-exclusion, and find gambling-recovery support that fits your insurance.

If the urge is hitting right now

1-800-GAMBLER · free, confidential, 24/7. Real people on the other end.

1. Close your Roobet account

Support channel: Live chat in the app. support@roobet.com to be excluded; cs@roobet.com to delete the account. They are different addresses.

  1. 1Open account settings and go to the Responsible Gaming tab.
  2. 2Step 1 applies a 24-hour cooldown. Pick casino, sportsbook, or both.
  3. 3When the cooldown ends, step 2 asks for your password, then opens the self-exclusion options.
  4. 4Choose the scope (part of the site, or the whole platform) and a length: 6 months up to 5 years, or permanent.
  5. 5To delete the account rather than exclude, email cs@roobet.com from your account address with the subject "Account Deletion".
  6. 6Deletion holds for 48 hours, then sends a confirmation you have to answer within 24 hours or it lapses.
  7. 7Withdraw any crypto balance before you start. Nothing is returned automatically.

Note. If you do not want to wait out the 24-hour cooldown, support can exclude you immediately over live chat or email. Reversing an exclusion is deliberately hard and involves a review of your circumstances, which is the point of it.

2. Enroll in your state's self-exclusion registry

Closing your Roobet account does not stop you from signing up elsewhere. State self-exclusion binds every operator licensed in your state, typically for a minimum of one year. It's the step that actually keeps the door locked.

Roobet: Roobet's own self-exclusion (not a state registry)

Account settings, Responsible Gaming tab. Two steps: a 24-hour cooldown, then the exclusion itself behind a password check.

Minimum period: 6 months, up to 5 years, or permanent.

Find your state's self-exclusion program →

3. Block the app on your phone

Deletion is not enough. Apps can be reinstalled in seconds. Gamban, BetBlocker, and phone-level restrictions (iOS Screen Time, Android Family Link) all make reinstalling much harder. Hand the passcode to someone you trust, not yourself.

Full blocking guide: iPhone + Android →

What Roobet will do to pull you back

Closed accounts are a marketing problem for operators. Expect outreach. Being ready for it matters.

  • →Crypto deposits clear in minutes and skip the bank checks that slow a debit card down, so there is no friction to buy you time.
  • →Heavy streamer and Twitch promotion keeps the brand in front of you even when the app is gone from your phone.
  • →Your state self-exclusion registry does not reach Roobet. It is offshore and not state-licensed, so signing that register leaves this account untouched.

Get recovery support

Closing one platform is the start, not the solution. Gambling disorder is a behavioral addiction recognized in the DSM-5, and it responds to real treatment: CBT, peer support, medication management in some cases, and community.

Find a provider →Build my recovery planGamblers Anonymous meetings